FAQ

Are your phones unlocked?

Yes. Every device is factory unlocked and works with major US carriers.

What does the condition grade mean?

It describes cosmetic appearance only. See our Condition & Battery Guide.

What battery health will I get?

At least the minimum shown for the grade: Premium 90%, Excellent 85%, Good 80%, Fair 75%.

What is in the box?

The device, a new charging cable and protective packaging. Original box and wall adapter are not included unless listed.

Can I return or exchange my phone?

Yes. Every order has a 14-day money-back guarantee and a 30-day exchange for the same model or an equivalent device. Full details.

How do I contact you?

Use our contact page.